I think it’s common knowledge that consumers are far more likely to communicate negative experiences with a product or service than positive one and it appears to be the same with jobseekers. A recent survey by webrecruit has revealed 74% of jobseekers would let others know if they had a negative experience with a company during the recruitment process.
The survey, entitled “Improving the Candidate Experience” also showed 77% of job seekers expect no longer than 3 days before they have their CV application acknowledged, and 83% said less than five days to hear whether it is being passed on to a hiring manager, shortlisted or rejected. It also illustrated the importance of feedback with 77% of respondents stating it helps them to improve within the hiring process.
In recent months there has been plenty of talk about candidate experience and this survey is yet more proof of the need for companies to provide a positive experience.
