“This job would be easy if it weren’t for the candidates” is something I’m sure we’ve all said. Sometimes it’s said tongue in cheek – sometimes (rightly) totally meant! As part of our 600 Interesting and Useful Things for Recruiters series I’m going to suggest 10 Ways to Act Like You Give a Stuff about The Candidate
1. Firstly, “acting” like you give a stuff isn’t quite enough. Yes, sometimes candidates are quite annoying and get in the way of the day job. However, the really really successful recruiters are the ones who believe that the needs of the jobseeker are right at the heart of the recruitment process. You’ll be amazed at what slots into place once you start to truly care.
2. Listen and comprehend. Knowing what your candidate wants, needs and is capable of will make all the difference down the line.
3. Understand the client spec. Obviously that’s a key skill anyway – but it certainly helps you fit the right peg in the right hole.
4. Be honest. You don’t need to tell your candidates *everything* but hoping they don’t find out that the company is being restructured, the healthcare package is rubbish or the boss has sacked the previous seven incumbents may backfire.
5. Call when you say you will. Phoning to say “there’s no news” may take you a few minutes but will keep the candidate more on side than leaving them dangling.
6. Prep them. I am amazed at how many recruiters don’t properly prepare their candidates for interview. Yes, they should be doing some research themselves but why not equip them as best as you can.
7. Update your CRM. If you’re in a business where more than one recruiter could have a role for a candidate it’s ultra important to update the CRM. However, even if it’s you just dealing with them don’t rely on your brain to hold all the important information.
8. Don’t pillage their contacts. I’m all for getting referrals but nothing is going to make a candidate feel worse than knowing you ONLY ever call them when you need to know who they know!
9. Remember one day they could be your client. Showing off about your manipulation skills, or how you swizz the expenses is just foolhardy (and believe me I’ve seen it happen).
10. Buy them sweets on their first day. I pinched this one from Lisa Jones – send them a big jar of sweets with your company name on it so that a) they make friends on their first day and b) everyone in the office knows who the best recruiter is.
Feel free to add any I’ve missed!